Before finalizing your order, please carefully review your product(s) and ensure they are to your liking. Refunds will only be honoured for the new and unused product(s) once they are returned back to us and inspected by our Quality Team. Please note, that refunds can only be applied to products purchased directly from STLTH.
Please follow the below steps for returning an unused product:
- Please contact the STLTH Customer Support Team through the Contact Us Page.
- Provide us with information such as the reason for return, order number, and product to be returned.
- STLTH will provide you with a prepaid return shipping label to send us your product.
- Once received and inspected a refund will be issued to your method of payment.